POLIIES
Privacy Policy
The Menopause Reframe is committed to protecting and respecting your privacy. This policy explains how your personal information is collected, used, stored, and disposed of in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Privacy Policy
The Menopause Reframe is committed to protecting and respecting your privacy. This policy explains how your personal information is collected, used, stored, and disposed of in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
Information Collected
We may collect personal information including your name, contact details, and any relevant information required to provide coaching services. This information is collected directly from you and is used solely for the purpose of delivering safe and effective coaching.
Use of Your Information
Your information will be used to:
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Provide coaching services
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Maintain appropriate records of sessions
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Communicate with you regarding appointments and services
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Your personal data will not be shared with third parties without your consent, unless required by law or where there is a risk of serious harm to yourself or others.
Data Storage and Retention
All personal information is stored securely, whether in paper or electronic format. Access is restricted to authorised personnel only.
Contact details and coaching records will be retained for a period of seven (7) years after the end of coaching. After this period, all records will be securely and appropriately destroyed, including the shredding of paper records and permanent deletion of electronic data.
Your Rights
Under UK data protection law, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request erasure of your data where appropriate
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Restrict or object to the processing of your data
Requests should be made in writing to the address above or via email.
Complaints
If you have concerns about how your data is handled, you have the right to lodge a complaint with the
Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk
We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO.
Policy Updates
This privacy policy may be updated from time to time to reflect changes in legal requirements or services. The most current version will always be available upon request.
By engaging with our services, you acknowledge that you have read and understood this privacy policy.